If your question concerns:

  • A recent order you have already placed but have not yet received,
  • A new product that you have recently received from Haverhills,
  • Any product that you have purchased from us in the past,
  • How to return a product under the guidelines of our 30 day home trial,
Please call our customer service number between the hours of 8:00 a.m. and 5:00 p.m., Monday through Friday. You may also e-mail us at anytime at customerservice@haverhills.com.

Customers needing answers to other questions such as:
  • How do I place an order for an item from Haverhills?
  • How do I get more information on a product prior to placing an order?
  • How can I receive the latest Haverhills Catalog?
  • How can I find out information on any of today’s specials?
Our on-line Haverhills representatives can answer these and many other similar questions. You may also contact a representative by phone at (612) 281-1469 .

Haverhills 1-Year Replacement Guarantee

Here’s an opportunity to make a no-worry purchase and protect your investment with Haverhill’s 1-Year Replacement Guarantee!

Once the manufacturer’s 1-year warranty expires, let Haverhills cover your product with our 1-Year Replacement Guarantee. Haverhills will replace your product with a new unit if the product fails due to defects in workmanship.

If for any reason you decide to return your product during you 30-day Home Trial period, the Replacement Guarantee will be refunded as well.

Please take advantage of this coverage and make sure you don’t go without the convenience of our great products!

Haverhills Gift Certificates

Not sure what that special person on you list wants? To help you even more with your shopping, we can customize a gift certificate for you in any denomination of $50 or greater and send it and our catalog directly to your loved one. Gift certificates can be applied to any purchase for 12 months and are redeemable for merchandise only.

Haverhills 30-day home trial

The products on this website are backed by the Haverhills 30-day Guarantee. Try our products for 30 days. If for any reason you are not completely satisfied with your purchase, simply return the product within 30 days for a full refund of your purchase price, less shipping and handling or a merchandise credit.

Customers who select he merchandise credit option will receive a credit 120% of the purchase price of the returned product toward the future purchase of any other item from Haverhills. We send all merchandise credit customers a letter with the details as well as our latest catalog. Haverhills merchandise credits never expire, and can be redeemed on any of our products at any time.

To find out more information about the Haverhills 30-day home trial, or for answers to many of your questions about previous orders you may contact our customer service department Monday through Friday 8:00 a.m. to 5:00 p.m. Central Standard Time at (612) 281-1469 or e-mail us at customerservice@haverhills.com.